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If Yahoo Mail isn't working for you, there are a
few things that could be causing the problem.
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Both ad blockers and outdated internet browsers
might cause Yahoo Mail to stop operating in some situations.
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You should also double-check that you're sending
emails to the correct addresses and that you haven't blacklisted anyone by
accident.
Yahoo Mail, like most email clients, isn't perfect.
If you're having issues with Yahoo Mail on your Mac or
PC and think something's wrong, check out our quick troubleshooting guide here.
When Yahoo Mail stops working, here's how to fix it.
If you have an ad blocker enabled, try disabling it
and refreshing the page before proceeding. Ad blocking software can prevent
webpages from loading properly in some cases.
If the problem persists, look up your issue in the
guide below and try the troubleshooting approach that corresponds to it.
It's conceivable that the problem is with your
internet browser if the Yahoo Mail website is excessively slow or the buttons
and menus aren't working.
If you're using a desktop or laptop, make sure you're using a Yahoo-compatible browser, such as Firefox, Chrome, Safari, or Edge, and that you've updated your browser.
It's also possible that there's a problem with your
internet connection. Try doing a speed test and seeing if other websites are
experiencing the same issues. If that's the case, try moving closer to your
router or resetting it.
Clearing the cache in your browser may also help. If you're using a mobile device, make sure you're running the latest version of the Yahoo Mail app.
If you're experiencing difficulties logging in, please contact us.
Have you ever used this gadget to access Yahoo Mail?
If not, there could be a problem.
If you're using Yahoo Mail for the first time on a new computer or mobile device, you'll be asked to verify your information. If you make too many failed login attempts, your account may be locked for a period of 12 hours before you can sign in again.
If you're
concerned that your account has been hacked, click "Forgot Password"
and change your password as soon as possible.
If you're having trouble sending emails,
It's possible that you're making a few minor errors.
Successfully sent emails will be displayed in your
"Sent" folder, so check there first. It's been sent if it's there.
Check your "Drafts" folder if the email
isn't there; it's possible you didn't truly send it as you believed.
Make sure
you've sent it to the appropriate person by double-checking the spelling of the
recipient's email address. Check to see whether you've blacklisted their IP
address.
Finally, request that the receiver check their Spam
folder, filters, and blacklisted addresses list to ensure that your email did
not encounter any roadblocks on its journey to them.
If you're having trouble receiving emails,
Send yourself a
blank email to see if the problem is with your account or the account of the
person attempting to email you.
Check your Spam
folder, filters, and blocked addresses list to ensure that the sender's email
was not intercepted on its way to you.
If nothing
appears to be wrong, ask the sender to double-check that your email address was
spelled correctly.

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